It usually takes us 48-72 hours to process your order and then 14-18 days to deliver it.
Important: Since we currently have a very high order volume, delivery can take up to 15 business days. We apologize for the inconvenience
Do you ship anywhere in the world?
Yes, absolutely, we deliver worldwide
Where do we ship your product from?
Our offices are located in USA. Our international warehouses are in Hong Kong, Singapore and the US.
Do you provide product tracking information?
We can, and that would be nice but we normally do not. Tracking data services would add unnessesary cost to your order. Our delivery time from order to door averages 19 days as of 11/4/23. We get bulk tracking information at every stop along the way. we will manage it for you. If you are concerned email us at getscout.shop@gmail.com. We will provide a custom tracking report to you within 24 hours.
I haven't received my order yet. Why does it take so long?
We apologize for the delay. Sometimes international shipping may take a little longer than expected due to customs clearance, you can track your order at any time and see where it is. If you still feel that you need help tracking your parcel or want to learn more about your shipment, please contact us via email at getscout.shop@gmail.com